Shipping, Returns & Exchanges

Please note that due to high shipping volume, packages may be delayed under circumstances uncontrollable by us.
Please have patience and understanding as we all work through the high shipping season. 😁

SHIPPING

All orders will ship for a flat rate of $8 for standard shipping within the United States. Orders over $100 ship free!  Orders placed with The Salty Babe will generally ship within 2-3 business days. Once your order is fulfilled and shipped, you will receive a Shipment Notification with a tracking number. You will receive a “Cancelled Order” notification if there is any reason your order will not be able to be fulfilled or cancelled for other reasons.

The Salty Babe is not responsible for lost or stolen packages, nor does this reflect on The Salty Babe in anyway.  Please make sure you are tracking your package so your know when it will arrive.

PACKAGING 

We are trying to be as ecologically minded with our packaging, thus your item may ship without a poly bag or with a recycled one. Please know that all items sold are in new condition and we are choosing this method of packaging to help reduce unnecessary plastic waste. 

RETURNS

We hate when things don’t work out, but we hate complicated return processes even more, so we’ve made it as simple as possible.

Being a small boutique with inventory constantly changing, we offer store credit only for items returned within 14 days of purchase. Of course, we build in some extra days for transit time (we’re not monsters).

Customers are responsible for all return postage by either a) receiving a pre-paid label in exchange for a $8 deduction from their return, or b) receiving a return authorization and shipping via their preferred method. 

EXCHANGES

To exchange an item:

  • Place a new order for the item you want
  • Then begin the return process, including a note that the return is part of an exchange
  • Once the original return is received and reviewed, you will receive a refund for the original item. 

To begin your return please email us at thesaltybabeshop@gmail.com including your Order# in the subject line. All returned items must be in original condition, with tags in place. Once we receive the returned items, you will receive a store credit within 24hours. Shipping is non-refundable. 

Returns are not accepted on sale items; these are FINAL SALE.

Please be aware that when ordering Sale items, they are subject to availability. 

Questions about our policies? Please contact us via email: thesaltybabeshop@gmail.com